All sales are final on SneakerSatisfies. However, we take an active role in each and every purchase made to ensure the buyer has a great experience. A buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listing.
Returns are not currently offered for:
- Fit Issues
- No longer want the item
- Delayed delivery
If the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within 3 days. We will take full responsibility and offer them a full refund.
To avoid a problem with a sale, we will be as descriptive and detailed as possible when creating listings. We encourage buyers to review the listing photos, description, and item condition, and if you have any questions, please ask contact us for additional details, measurements, or photos. We are more than happy to provide additional information.